Privacy Policy
Last Updated: September 2026
Saga Luna respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit sagaluna.com, make a purchase, contact us, or otherwise interact with Saga Luna, and how that information may be used and shared.
By using this website, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect information that you provide directly to us, including your name, email address, billing and shipping address, telephone number, order information, and communications you send to us.
When you make a purchase, payment information is processed by our payment service providers. Saga Luna does not directly store complete payment card numbers.
We may also automatically receive certain information about your device and use of the website, such as your IP address, browser type, device information, pages viewed, referring pages, and interactions with the site.
HOW WE USE INFORMATION
We may use personal information to process and fulfill orders, provide customer service, communicate about purchases, respond to inquiries, operate and improve the website, maintain business records, prevent fraud or misuse, comply with legal obligations, and protect the rights and security of Saga Luna and others.
Where permitted, we may also use information to provide marketing or promotional communications. You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.
ECOMMERCE, PAYMENTS & SERVICE PROVIDERS
Saga Luna uses third-party service providers to operate portions of its business. These providers may process personal information as necessary to provide their services.
Our website and online store are hosted through Squarespace. Payment transactions may be processed through payment providers made available through our ecommerce platform.
Certain made-to-order products may be produced and fulfilled by third-party production partners. Information necessary to fulfill an order, such as the recipient's name, shipping address, and applicable order details, may be provided to those partners.
We may also use providers for services such as website hosting, analytics, communications, accounting, fraud prevention, shipping, and other business operations.
COOKIES & SIMILAR TECHNOLOGIES
Saga Luna and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide functionality, and measure site performance.
Some cookies are necessary for the website and online store to function. Other cookies, including certain analytics or marketing technologies, may be subject to your choices or consent where required by applicable law.
Where available, you can manage applicable cookie preferences through the cookie controls provided on sagaluna.com. You may also be able to control cookies through your browser settings.
HOW WE SHARE INFORMATION
Saga Luna does not sell personal information for money.
We may disclose personal information to service providers and business partners when reasonably necessary to operate the website, process payments, produce or fulfill orders, deliver purchases, provide customer support, maintain records, prevent fraud, or otherwise operate Saga Luna.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Saga Luna, our customers, or others.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, and satisfying legal or regulatory requirements.
Retention periods may vary depending on the type of information and the reason it is maintained.
DATA SECURITY
We use reasonable administrative and technical measures appropriate to the nature of our business to help protect personal information.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
YOUR PRIVACY CHOICES & RIGHTS
Depending on where you live, applicable law may provide rights regarding your personal information. These may include rights to request access to, correction of, or deletion of certain personal information, as well as rights relating to certain uses or disclosures of personal information.
We will consider and respond to privacy requests in accordance with applicable law. We may need to verify your identity before completing certain requests.
To make a privacy-related request, contact:
CALIFORNIA PRIVACY INFORMATION
Saga Luna is based in California. California residents may have privacy rights under applicable California law.
The availability and scope of particular rights depend on the law applicable to Saga Luna and the individual request. Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be limited.
California residents may contact privacy@sagaluna.com with questions or requests concerning their personal information.
CHILDREN'S PRIVACY
Saga Luna's website and products are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.
If we learn that personal information has been collected from a child under 13 in circumstances requiring its deletion, we will take reasonable steps to delete it.
THIRD-PARTY WEBSITES
Sagaluna.com may contain links to websites or services operated by third parties. Saga Luna is not responsible for the privacy practices, content, or security of websites or services that we do not control.
We encourage you to review the privacy policies of third-party services you choose to use.
INTERNATIONAL PROCESSING
Some service providers or production partners used by Saga Luna may operate or process information outside the United States.
As a result, personal information may be processed in jurisdictions with privacy laws that differ from those where you live, subject to applicable legal requirements.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated policy becomes effective is subject to the revised policy to the extent permitted by applicable law.
CONTACT US
For questions about this Privacy Policy or requests concerning your personal information, please contact: